Network Overview

Connectivity designed for reliability and scale

The MEDIAHUB BROADBAND network is designed to support business-critical applications with a focus on reliability, predictable performance and clear operational processes.

Core connectivity between key facilities and exchanges
Multiple access options depending on site requirements
End-to-end monitoring and defined escalation paths

Details such as exact routes, facilities and service levels depend on the final solution you subscribe to.

Core network characteristics

Exact design differs between customers, but Mediahub generally follows these core design principles.

Redundancy where it matters

Where feasible, critical links and components are deployed with redundant paths or equipment, reducing single points of failure for major locations and services.

Multiple upstream connectivity options (where available)
Design options for dual links to key sites

Performance & QoS

Class-of-service policies on private networks can prioritise latency-sensitive traffic such as voice and key applications over less sensitive traffic.

QoS configuration on suitable services
Guidance on traffic marking and design

Operational visibility

Monitoring, notifications and defined escalation paths aim to provide IT teams with clear, actionable information when issues arise.

24/7 operations for selected services
Incident and change processes

Access technologies

Different site types may require different access technologies. Availability depends on site location and feasibility checks.

Typical options

Depending on requirements and location, connectivity to your sites may use combinations of:

Fibre-based access for higher capacity and resilience
Broadband-type access for smaller or remote offices
Redundant links for sites that require higher availability

Indicative performance

Illustrative latency expectations*

Example route	Indicative latency
Within Klang Valley (metro)	< 5 ms (typical)
Within Peninsular Malaysia	~ 10–20 ms (typical)
Malaysia to regional hubs	Varies by destination and route

*Figures above are indicative only and depend on access type, provider, routing and other conditions. Actual performance for your service will be described in the relevant service documentation where applicable.

Need help designing your network?

Share your site list, applications and resilience requirements. MEDIAHUB BROADBAND can propose a high-level network design and connectivity options for review.

Email our team